FAQ

  • What is cold therapy?
  • What is the importance of an ice bath?
  • What are the benefits of an ice bath?
  • What makes an ice bath superior to a cold shower or cryo-chamber?
  • What to do before an ice bath?
  • Is it effective to use cold plunges as a pre-cooling method before engaging in sports, and what benefits does this method offer?
  • What if I have never done it before?
  • What to do after an ice bath?
  • What is Afterdrop?
  • Should I stretch after cold plunge?
  • How long should I stay in the ice bath?
  • How to breathe in an ice bath?
  • When should I take an ice bath?
  • Can ice baths be beneficial for non-athletes or casual exercisers?
  • Is it better to take an ice bath in the morning or at night?
  • Is it okay to cold plunge every day?
  • Can you overdo cold plunge?
  • Are there any potential risks associated with ice baths?
  • Can I take an ice bath if I have a medical condition or injury?
  • Are there any potential side effects or discomfort during an ice bath?
  • Will cold plunge have contraindications to my other health and fitness goals?
  • Can children or seniors safely take ice baths?
  • Can ice baths be beneficial for weight loss or fat reduction?
  • Is a cold plunge best on an empty stomach or after eating?
  • Can I cold plunge if I'm on my period?
  • Are there any specific clothing recommendations for using the ice bath or barrel?
  • How can I make my ice bath experience more enjoyable and effective?
  • Can I soak magnesium, bath salts, and essential oils in the ice barrel water?
  • How does renting an ice bath work?
  • What's included in the rental package?
  • How long can I rent the ice bath for?
  • Can I extend my rental period?
  • Are there any restrictions on where I can place the ice barrel?
  • What happens if there's damage to the ice barrel during my rental?
  • Can I move the ice barrel to a different location during my rental period?
  • Is there a user manual or guide provided with the rental?
  • Is there a delivery fee?
  • How do I assemble the ice barrel?
  • How cold can the water get?
  • How long does it take for the ice barrel to cool down after setup?
  • How do I control the water temperature?
  • Is the ice bath self-cleaning?
  • How do I get into the barrel?
  • How often do I need to replace the filter?
  • Do I get extra filters?
  • Do I need to unplug it to use it? What are the risks of electric shock?
  • How do I clean and maintain the barrel?
  • Do I need access to water?
  • How do I fill the barrel?
  • How can I change / drain the water?
  • Does the chilling machine need to be turned on all the time?
  • How much space do I need for setup?
  • Where are the ice barrels and ice baths manufactured?
  • How is the ice bath delivered?
  • How long does it take for the delivery?
  • What if there's a delay in delivery?
  • Do I need to be present for delivery?
  • How long does it take to install and set up?
  • Where do you ship to?
  • What if I’m not happy with my rental or product?
  • What if I encounter issues during the rental period?
  • How do I return the ice barrel after my rental period?
  • Do I need to be present for pick up and collection?
  • How long will it take to deinstall and inspect everything?
  • What if I need to extend my rental period?
  • Can I request maintenance or repairs during the rental period?
  • What happens if there is damage to the ice bath or barrel during my rental?
  • Can I provide feedback about my rental experience?
  • What payment methods do you accept?
  • Can I rent the equipment again after my initial rental period?
  • Is there a security deposit required for the rental?
  • When is the payment due for my rental?
  • Can I modify or cancel my booking after payment?
  • What happens if I cancel my rental?
  • Are there any additional charges or fees not included in the rental cost?
  • Is there a late return fee for the products?
  • Do you offer any discounts or promotions for long-term rentals?
  • What is your cancellation policy?
  • What are Far Infrared Saunas?
  • What is Far Infrared heat?
  • What’s the difference between Far Infrared Saunas and traditional saunas?
  • What do I need to know before using a Far Infrared Sauna?
  • How long is beneficial in a Far Infrared Sauna?
  • How do I use a Far Infrared Sauna effectively?
  • What happens during a Far Infrared Sauna session?
  • What can I bring inside the Sauna?
  • What is the best thing to do after a Far Infrared Sauna?
  • Is it ok not to shower after a Far Infrared Sauna?
  • What not to do in a Far Infrared Sauna?
  • Can I take my phone or any other electronics in the Sauna?
  • I’m taking prescription medications; can I use a Far Infrared Sauna?
  • Can I use a Far Infrared Sauna when pregnant?
  • Can I use a Far Infrared Sauna while breastfeeding?
  • Can I use the Sauna with prosthetic/silicone breasts?
  • Can children use Far Infrared Saunas?
  • Can the elderly use Far Infrared Saunas?
  • Is there a specific time of day that is best to use the Far Infrared Suna?
  • How often should I use a Far Infrared Sauna?
  • Is this like a regular steam sauna?
  • Is Far Infrared Sauna for anti-aging?
  • Is the Far Infrared Sauna safe?
  • I’ve heard about electromagnetic fields (EMFs); is your Far Infrared Sauna safe from EMFs?
  • Is there evidence that Far Infrared Sauna is effective?
  • What do I wear in the Sauna?
  • What should I not wear in the Sauna?
  • How many people can fit in your Sauna?
  • Who cannot use the Far Infrared Sauna?
  • Will Far Infrared light give me a tan?
  • Is it really beneficial to sweat?
  • What does it feel like?
  • How will I feel after, and what should I do for best results?
  • How does the process of renting a Far Infrared Sauna work?
  • What's included in the rental package?
  • How long can I rent the Far Infrared Sauna for?
  • Can I extend the rental period if I want to enjoy it longer?
  • Are there any restrictions on where I can place the Far Infrared Sauna?
  • What if the Far Infrared Sauna gets damaged during my rental?
  • Can I relocate the sauna to a different spot during my rental period?
  • Is there a user manual or guide provided with the rental?
  • Is there a delivery fee for the Far Infrared Sauna?
  • How do I assemble the Far Infrared Sauna?
  • How much space do I need for setup?
  • Is the Sauna at maximum temperature as soon as I enter?
  • How do I clean and maintain the Sauna?
  • What are the heating elements in your Far Infrared sauna?
  • What about the control system?
  • How do you ensure safety during usage?
  • Do I need to unplug it to use it? Is there a risk of electric shock?
  • What materials are used for the Sauna's construction?
  • Is the glass safe?
  • How is ELF (Extremely Low Frequency) radiation addressed?
  • Tell me about the seating in your Sauna.
  • What is the top adorned with?
  • Where is your Far Infrared Sauna made?
  • How is the Far Infrared sauna delivered?
  • How long does it take for the delivery?
  • What if there's a delay in delivery?
  • Do I need to be present for delivery?
  • How long does it take to install and set up?
  • Where do you ship to?
  • What if I’m not happy with my rental or product?
  • What if I encounter issues during the rental period?
  • How do I return the Far Infrared sauna after my rental period?
  • Do I need to be present for pick up and collection?
  • How long will it take to deinstall and inspect everything?
  • What if I need to extend my rental period?
  • Can I request maintenance or repairs during the rental period?
  • What happens if there is damage to the Far Infrared sauna during my rental?
  • Can I provide feedback about my rental experience?
  • What payment methods do you accept?
  • How do I make a payment for my rental?
  • Is there a security deposit required for the rental?
  • When is the payment due for my rental?
  • Can I modify or cancel my booking after payment?
  • What happens if I cancel my rental?
  • Are there any additional charges or fees not included in the rental cost?
  • Is there a late return fee for the equipment?
  • Do you offer any discounts or promotions for long-term rentals?
  • What is your cancellation policy?

About Ice Baths

What is cold therapy?

Cold therapy involves short-term exposure to cold stress, activating the body’s healing mechanisms.

Ice barrels utilise cold water immersion, immersing the body, preferably up to the neck, in 4°C-15°C (40-60°F) water for a duration of time, from a few seconds up to 15 mins, depending on individual and goals.

This supports overall well-being and reduces muscle soreness, fatigue, inflammation and many other health benefits.

What is the importance of an ice bath?

Ice baths are crucial not only for post-exercise recovery but also prior to workout pre-cooling, reducing muscle soreness and inflammation, and promoting well-being such as activating the immune system (fewer infections and flu symptoms), anti-ageing, arthritis and joint pain, mental health and not forgetting how it can also be a personal challenge.

Athletes and fitness enthusiasts often use ice baths to expedite recovery.

What are the benefits of an ice bath?

Ice baths offer numerous benefits, including reduced muscle soreness, enhanced recovery, improved circulation, stress reduction (mental break), potential immune support, and overall well-being.

Cold water habituation improves HRV, providing better mental balance, potentially better sleep, decreased blood pressure and improved insulin sensitivity (preventing type 2 diabetes).

What makes an ice bath superior to a cold shower or cryo-chamber?

Ice baths outperform cold showers due to their immersive nature, triggering a robust physiological response.

The fundamental physics differ as hydrostatic pressure enhances heat transfer efficiency, making cold water immersion (CWI) the most effective cold therapy for post-exercise recovery.

Unlike whole-body cryotherapy (WBC), which relies on air or nitrogen for extreme temperatures -80° to -140°C (-176° to -284°F), CWI uses milder temperatures (around 10°C (50°F)) offering controlled and predictable cooling without the risk of frostbite.

Additionally, CWI's direct contact with water allows for more significant heat extraction, influencing skin, peripheral tissues, and core temperature, an effect not achievable with WBC's convection-based methods.

The efficacy of reaching the advertised temperatures in cryotherapy chambers is also a consideration. 

What to do before an ice bath?

Diving into an ice bath without considering factors like temperature, cold sensitivity, skin/body exposure, duration, lifestyle (day-to-day cold tolerances can fluctuate with overall health - stress, lack of sleep, etc.), the amount of stress/pressure an individual is under, heart rate, blood pressure, HRV, body weight, body fat %, and gender - just to list a few characteristic - wouldn't be ethical of us to make a suggestion on what to do (for specific cold exposure dosages and protocols, we provide this with the ice barrel rentals).

However, if you're new and have never done an ice bath before and are considering renting one from us while you wait for delivery, we suggest starting to acclimate yourself with a quick cold shower.

Is it effective to use cold plunges as a pre-cooling method before engaging in sports, and what benefits does this method offer?

Certainly, immersion in cold water can be an effective pre-cooling strategy before sports activities, specifically weight training.

The method offers benefits such as temperature reduction, decreased heat stress, improved endurance, enhanced recovery, and potential vasoconstriction to alleviate inflammation.

It's important to consider individual tolerance, exposure duration, and sport-specific needs, and individuals with medical concerns should consult with a healthcare professional.

What if I have never done it before?

Cold plunging for the first time can be overwhelming, which is why we strongly suggest doing this with a professional guide and not being alone.

Unfortunately, with the popularity of ice baths, there has been a general expectation for individuals to plunge into cold water at 5°C (41°F) or less.

There’s a remarkably pervasive belief that we’re all the same! However, what may benefit one person could be harmful to another.

Research and experience have shown that a one-size-fits-all approach limits the effectiveness of cold exposure.

In our experience, you will need at least two in-person support and guidance sessions, so we include them at the beginning of every new customer's rental period.

What to do after an ice bath?

After an ice bath, remove the wet swimsuit, dry yourself with a towel and warm up gradually by wearing a bathrobe. Engage in light activity (generate body heat), stay hydrated (sip a warm drink), and nourish your body.

Don’t worry if you’re a newbie to plunging and you still feel the chill several hours after your plunge. This is normal. This is the afterdrop, a normal physiological reaction to cold immersion. It's advisable to take 10 minutes before you use a lukewarm (but not hot) shower.

What is Afterdrop?

It is continued cooling after you exit icy water.

Once you exit the water, you continue to cool for up to 30 minutes. This means that your core body temperature may be cooler 30 minutes after your cold plunge than when you got out.

Should I stretch after cold plunge?

Yes, you could stretch after a cold plunge, but wait until your body warms up naturally, and do not overdo it.

Stretching when cold can cause injury, so be sure to perform light, gentle stretches.

How long should I stay in the ice bath?

The optimal duration for an ice bath varies depending on your experience level and desired results.

Research and experience indicate that a personalised approach is more effective than a one-size-fits-all method for cold exposure.

If you're interested in determining your ideal ice bath routine, take a look at our "Personalised Cold Water Immersion (CWI) and Heat Protocol" tool.

How to breathe in an ice bath?

Breathe slowly and deeply. Practice this before entering the ice bath. As you start stepping into the water, exhale through your mouth to empty your lungs. Take slow, deep breaths in through your nose and exhale deeply through your mouth as you enter, continuing this for up to 20 seconds.

After this initial phase, breathing becomes easier, allowing you to stay calm.

Remember, it takes time for your body to adjust, so consider it a journey and relax.

Focus on controlled, calm breathing to prevent panic. Your brain might signal distress initially, causing irregular breathing, but it will regulate after a few attempts.

Deep exhalation before entering the cold water allows your lungs to take in more air deeply.

Controlled breathing promotes calmness and reduces stress during the ice bath experience.

When should I take an ice bath?

The timing of an ice bath can depend on your specific goals, activities and personal characteristics.

However, a common practice is taking an ice bath after intense physical exercise, such as workouts, competitive sports events, high-intensity interval training (HIIT), long-distance running, intense cardiovascular training, strength training, and demanding sports practices to aid muscle recovery.

Individual preferences and responses vary, so you may want to experiment with timing to see what works best for you.

Additionally, consulting with a coach, sports scientist, healthcare professional, or even our guides at Recovery On Demand Thermalist °Coaches can provide personalised advice based on your specific needs and circumstances.

If you're interested in determining the optimal timing of an ice bath routine, try our "Personalised Cold and Heat Protocol" tool.

Can ice baths be beneficial for non-athletes or casual exercisers?

Yes, ice baths benefit a wide range of individuals, not exclusive to athletes.

Is it better to take an ice bath in the morning or at night?

The timing of an ice bath depends on personal preference and when it aligns best with your routine.

Some prefer it post-morning workout for revitalisation, while others opt for the evening to aid recovery and promote relaxation before bedtime.

Do note you are more sensitive to the cold in the morning. For a beginner, it is better to plunge later in the day.

Experiment to find what suits you, and consider consulting with a healthcare or fitness professional or our team for personalised advice.

Is it okay to cold plunge every day?

For the most experienced cold plungers, daily sessions are generally acceptable. However, for most people, limiting cold plunging to 2-3 times a week is recommended to allow the body proper recovery time.

It's crucial to find what works best for you, ensuring it complements your other pursuits and goals. This is why we developed our Recovery Rewards Program, Custom Protocols, and challenges for active members - to support a positive routine and sustained momentum without conflicting with your other objectives.

Can you overdo cold plunge?

Yes, it is possible to overdo cold plunges.

While cold plunges have benefits, it's important to find the right balance.

Prolonged exposure to extremely cold temperatures can lead to adverse effects such as hypothermia, frostbite, or other cold-related injuries.

Additionally, excessive use of cold plunges without adequate recovery time may contribute to overtraining or stress on the body.

It's crucial to listen to your body, follow recommended guidelines for exposure duration, and consult with healthcare professionals or fitness experts, especially if you have any underlying health conditions.

Are there any potential risks associated with ice baths?

While ice baths offer many benefits, there are potential risks.

Extended exposure to cold can lead to hypothermia, so it's crucial to follow guidelines and not overdo it.

If you have underlying health conditions, consult a healthcare professional before starting ice baths.

Can I take an ice bath if I have a medical condition or injury?

Individuals with medical conditions such as heart problems, circulation issues, or pregnancy, or injuries should consult a healthcare provider before using ice baths, as they may not be suitable for everyone.

Safety should always be a top priority.

Are there any potential side effects or discomfort during an ice bath?

Some people may experience discomfort during the initial stages of an ice bath, including shivering, skin redness, or a rapid heartbeat.

These are common reactions and typically subside as the body adjusts to the cold. If discomfort persists or becomes severe, it's advisable to exit the ice bath.

Under no circumstances, should you plunge if you feel ill or are under the influence of alcohol.

Will cold plunge have contraindications to my other health and fitness goals?

It depends on your specific health conditions and fitness goals.

Cold plunges can offer benefits like reduced muscle soreness, improved recovery, and improved immune system.

However, individuals with certain health conditions, such as cardiovascular issues, respiratory problems, or Raynaud's disease, should consult with a healthcare professional before incorporating cold plunges into their routine.

Additionally, if you're aiming for specific fitness goals, it's advisable to consider the potential impact of cold plunges on muscle hypertrophy or training adaptations.

Always prioritise safety and consult with a healthcare or fitness professional to ensure that cold plunges align with your individual health and fitness needs.

Can children or seniors safely take ice baths?

Ice baths can be safe for children and seniors, but they should be used with caution.

It's essential to adapt the water temperature and duration to suit the individual's tolerance and comfort.

Consulting with a healthcare provider is advisable, especially for seniors.

Can ice baths be beneficial for weight loss or fat reduction?

Although they might temporarily increase calorie burn, ice baths are not a sustainable method for weight loss. Their primary benefits are related to recovery.

When adopting a new cold plunge habit and routine, it's advisable to track various factors such as frequency, water temperature, duration, heart rate, etc.

Doing this alongside other healthy activities (exercise, nutrition, sleep, etc.) will help you assess if your goals (if weight loss or fat reduction is your goal) are being achieved or not.

In addition, there is a fair bit of research and noise around how ice baths can activate brown fat. Brown fat is associated with increased metabolism and may be a means of combating obesity and type 2 diabetes.

Is a cold plunge best on an empty stomach or after eating?

The timing of a cold plunge in relation to meals is a matter of personal preference.

Some individuals prefer to take a cold plunge on an empty stomach, while others do so after eating. There isn't a strict rule, and it depends on how your body responds.

Taking a cold plunge on an empty stomach may provide a more immediate energising effect, while doing so after a meal might be more comfortable for some.

Listen to your body and consider how you feel before and after the plunge to determine what works best for you.

As with any wellness practice, it's advisable to experiment and observe how your body responds to find the timing that aligns with your comfort and well-being.

Can I cold plunge if I'm on my period?

Yes, you can cold plunge while on your period.

Cold plunging during menstruation is a personal choice, and it depends on your comfort level.

Some individuals find that cold exposure helps alleviate menstrual discomfort and reduces bloating, while others may prefer to avoid it.

If you choose to cold plunge during your period, it's essential to use hygienic measures, such as wearing appropriate menstrual products.

As always, listen to your body and make decisions based on your comfort and well-being.

If you have specific health concerns or conditions, it's advisable to consult with a healthcare professional before incorporating cold plunging or any new wellness practice into your routine.

Are there any specific clothing recommendations for using the ice bath or barrel?

Wear swimwear or suitable clothing for comfort.

Entering icy water (typically less than 10°C (50°F)) can lead to numbness and pain, especially in the extremities like hands and feet.

Neoprene socks and gloves help protect these areas, making them popular accessories, especially for your first few plunges.

Additionally, long-arm neoprene swimming vests and costumes are also favoured choices.

Avoid sharp objects or accessories that may damage the interior.

How can I make my ice bath experience more enjoyable and effective?

Enhance the experience with deep breathing, relaxation techniques, warm clothing, a cosy spot to warm up, and soothing music.

Can I soak magnesium, bath salts, and essential oils in the ice barrel water?

It is not recommended. The combination of magnesium, bath salts, and essential oils can over time erode the chiller unit, impacting its functionality and durability.

To ensure the longevity of the equipment, it is advisable to use only water in the ice barrel.

Ice Bath Rental

How does renting an ice bath work?

Renting is easy! Choose your preferred model, select the rental duration, provide delivery details, and we take care of the rest.

What's included in the rental package?

Ice Barrel, Access Step & Insulated Lid:

  • Crafted from Canadian Red Cedar Wood.
  • At-home wellness, seamlessly integrating into any space.
  • Upright design with an inner seat for added comfort.
  • Easy access step for a refreshing ice bath experience.

Chiller Unit:

  • App-controlled thermostat for personalised temperature settings.
  • Whisper-quiet operation.
  • 100% self-cleaning capabilities for crystal-clear water.
  • Achieve ice-free cool-downs to 3°C (37.4°F) for instant refreshment.
  • Easy installation with no plumbing required.

Delivery, Setup, and Collection:

  • Free doorstep delivery.
  • Professional installation by our team.
  • Operational demonstration during delivery.
  • Pick-up at the end taken care of by us.

On-site Consultation with Thermalist °Coach:

  • First-time assessment for a personalised plan.
  • Health data tracking and interpretation for a beneficial experience.
  • In-person coaching session for a deeper understanding.

Cleaning and Maintenance:

  • Water treatment kit upon installation.
  • Monthly care package: thorough cleaning, water change, and filter replacement.

Additional Resources and Benefits:

  • Ice Barrel and Chiller Unit Manual: comprehensive guide for usage and maintenance.
  • Private customer user account and rewards: unlock exclusive articles, protocols, and recommended products.
  • ReCover insurance: peace of mind with coverage throughout your rental period.

How long can I rent the ice bath for?

Rental durations vary. Choose from our monthly options based on your needs.

Can I extend my rental period?

Absolutely! If you find yourself enjoying the benefits and want to extend your rental, simply contact our customer support at least one week prior to the end of your rental, and we'll arrange the extension hassle-free should we have a unit available.

Are there any restrictions on where I can place the ice barrel?

While our products are versatile and suitable for both indoor and outdoor use, we recommend choosing a flat and stable surface.

Make sure the area allows for easy access during delivery, setup, and pickup. 

What happens if there's damage to the ice barrel during my rental?

Don't worry! Our ReCover insurance has you covered for all wear and tear service-related issues.

In the unlikely event of any malfunctions, contact us, and our team will guide you through the troubleshooting process or arrange for a service team to assess the problem.

Damages due to negligence will not be covered, and charges may apply. 

Can I move the ice barrel to a different location during my rental period?

Due to its weight and construction in wood, we advise keeping the ice barrel in its initially designated location for safety and optimal performance. 

If you have any inquiries or require assistance, our customer support is ready to help.

Is there a user manual or guide provided with the rental?

Yes, each rental comes with a comprehensive online and digital user manual.

Our goal is to make your experience as smooth as possible, and we're here to help if you have any questions.

Is there a delivery fee?

No, delivery fees are included in the rental cost. It's all part of making your rental experience hassle-free and enjoyable.

However, rescheduling delivery within 24 hours of scheduled delivery or failing to receive a delivery at the agreed-upon time will result in charges. Consult our Terms of Service for more details.

How do I assemble the ice barrel?

No need! We handle setup and breakdown for you. Just let us know where you want it.

How cold can the water get?

Our ice barrel can reach temperatures as low as 4°C (39.2°F).

How long does it take for the ice barrel to cool down after setup?

On initial cooling, it takes about four (4) hours for the water to reach the desired temperature.

Keep in mind that factors like room temperature and initial water temperature can affect this. 

How do I control the water temperature?

It's easy! Our barrels come with a programmable thermostat for precise temperature control.

Is the ice bath self-cleaning?

Absolutely! We use ozone sanitation and a 5-micron filter for a hygienic soaking experience.

How do I get into the barrel?

After removing the lid, you’ll enter from the top and settle into a comfortable position.

We also provide a small ladder when renting the barrel, to help you get in.

If it’s your first time, we recommend always having another person present while you are in the barrel for your safety.

You might experience numbness after an ice bath, which can make it hard to get out by yourself.

How often do I need to replace the filter?

We recommend changing the filter at least once every 2-6 weeks to maintain clean water. This frequency may vary depending on the overall hygiene practices of those using the plunge.

Do I get extra filters?

We provide extra filters depending on the length of your rental period.

Do I need to unplug it to use it? What are the risks of electric shock?

No need to unplug. Your chiller unit has RCD (Residual Current Device) protection for high-level safety against electric shock.

It constantly monitors electrical current, especially in wet areas, and quickly cuts power if it detects any issues, like a ground fault. Think of it as the safety feature in kitchens and bathrooms to keep you safe around water.

Remember to plug the switch-off button and chiller unit-off button before jumping into the water for an extra layer of safety.

How do I clean and maintain the barrel?

Cleaning and maintaining your barrel is a breeze.

The ice barrel utilise a chiller system, ensuring crystal-clear water and hassle-free maintenance.

The 100% self-cleaning feature, along with the water treatment kit and routine maintenance performed by our team, keeps your equipment in top shape, providing you with an optimal and hygienic experience.

We also include a Chlorine eco-friendly sanitising Spa Stick  and a Oil/Dirt Buoy Sponge to combrat algae and bacteria.

Do I need access to water?

Yes, access to water is essential for the setup.

We'll conveniently connect the ice bath to either your bathroom, kitchen or garden hose tap using the provided hose.

Additionally, we use a carbon-filtered hose to ensure clean water during the initial filling of the barrel or tub.

How do I fill the barrel?

Filling the barrel is a straightforward process.

We'll use the hose connected from your main water supply to the barrel.

Our goal is to make the setup as seamless as possible and take care of this for you, however, if you were to ever find yourself having to empty and fill the barrel up, we provide clear instructions and assistance to ensure you have a smooth and easy experience while preparing for your wellness sessions.

If you have any questions about the filling process, our team is always ready to offer guidance and support.

How can I change / drain the water?

Changing or draining the water is a simple process.

We provide a hose that connects from the barrel or bath to the drainage, typically located in the kitchen, bathroom or garden.

This ensures a convenient and hassle-free way to manage the water in your barrel or tub.

If you ever need assistance or have questions about the process, our team is just a message or call away to guide you through it.

Does the chilling machine need to be turned on all the time?

The chiller is designed to automatically switch on and off based on the water temperature inside the barrel, maintaining the desired level.

You don't need to unplug the chilling machine. However, you can turn off the chiller between uses for peace of mind.

Please note, allow sufficient time for the water to cool down before the next use after switching it off.

How much space do I need for setup?

In general, ensure you have enough room for the ice barrel, the chiller, and allow space for safe entry and exit.

For safety precautions, it's advisable to place the setup on a non-slip surface, enhancing stability and ensuring a secure environment during your sessions.

Where are the ice barrels and ice baths manufactured?

Our ice barrels and ice baths are manufactured in China.

It's important to note that our products undergo a high level of customisation to ensure quality meets our requirements and, most importantly, your specific needs.

Both products are not mass-produced, and each unit is meticulously crafted to maintain solid quality.

We actively engaged with the manufacturers, often family-owned businesses, to oversee the production process and ensure that our standards align with the accessibility and affordability goals we set out to achieve.

This dedication to customisation sets our products apart, offering a unique and tailored experience that you won't find with off-the-shelf alternatives.

Ice bath shipping and logistics

How is the ice bath delivered?

We partner with reliable carriers to deliver the ice bath directly to your specified location.

How long does it take for the delivery?

We typically deliver within two (2) days after receiving a confirmed order. Please note that our warehouse and delivery team do not operate on Sundays.

What if there's a delay in delivery?

We strive to meet delivery timelines. Our support team will notify you in case of unexpected delays.

Do I need to be present for delivery?

Yes! This way, we can ensure everything goes seamlessly, demonstrate how to use the Ice Barrel and Chiller Unit and take the opportunity to provide a first-time assessment.

This helps us tailor the setup to your preferences for a truly personalised experience.

Your presence makes the entire process more enjoyable and ensures everything is just right for you!

How long does it take to install and set up?

Typically takes up to two (2) hours.

Where do you ship to?

Currently, we are only in Dubai; soon, we will cover the whole of the United Arab Emirates.

What if I’m not happy with my rental or product?

We want you to be 100% satisfied with our products, always. If you’re not happy, please get in touch with us at support@rentrecoveryondemand.ae so that we can do our best to rectify the situation or arrange a return (fees may apply). 

Ice bath after-rental Service

What if I encounter issues during the rental period?

Our customer support is available to assist you. Contact us, and we'll address any concerns promptly.

How do I return the ice barrel after my rental period?

Our team will handle the pickup and return process.

Please ensure the equipment is accessible and ready for de-installation and collection on the agreed-upon date with any neccessary security or buiildng management clearences approved in advance. 

Do I need to be present for pick up and collection?

Yes! This way, we can ensure everything goes seamlessly, inspect and take the opportunity to listen and welcome any feedback. 

How long will it take to deinstall and inspect everything?

Typically takes up to two (2) hours.

What if I need to extend my rental period?

If you wish to extend your rental, please contact our customer support team as early as possible or at least one week before the end of your rental. We'll do our best to accommodate your request based on availability.

Can I request maintenance or repairs during the rental period?

Absolutely. If you encounter any issues, contact our Customer Support team, and we'll arrange for maintenance or repairs as needed.

What happens if there is damage to the ice bath or barrel during my rental?

Minor damages are covered by our ReCover insurance. For any damages, contact us with details, and we'll guide you through the process of reimbursement or repair.

Damages due to negligence will not be covered, and charges may apply. 

Please consult our Terms of Service for more details.

Can I provide feedback about my rental experience?

Yes, we value your feedback. We will send you a feedback form to fill out and share your thoughts and suggestions. Your input helps us enhance our services and keep everyone fit and happy!

What payment methods do you accept?

We accept various payment methods, including credit cards.

Can I rent the equipment again after my initial rental period?

Certainly! We encourage repeat rentals, and there might even be a great offer waiting for you. Contact our team to discuss your requirements and check availability.

Is there a security deposit required for the rental?

No security deposit is required.

When is the payment due for my rental?

The payment is due at the time of booking, ensuring a hassle-free process for you. Your product will only be allocated to you after receiving a successful payment.

Can I modify or cancel my booking after payment?

Modifications and cancellations are subject to our Terms of Service policy. Please refer to the policy for specific details.

What happens if I cancel my rental?

Cancellation fees may apply as per our Terms of Service policy. Refer to the policy for specific details on fees and refund conditions.

Are there any additional charges or fees not included in the rental cost?

No, our rental cost is all-inclusive, with no hidden charges or additional fees.

Is there a late return fee for the products?

Late return fees may apply if the product is not returned on the agreed-upon date.

Refer to the Terms of Service policy for details on late fees.

Do you offer any discounts or promotions for long-term rentals?

We may have special rates or promotions for long-term rentals.

You will be notified of future offers and discounts, or you can always check our website, and social media, or contact our team for information on any ongoing discounts.

For active customers, they will receive rewards and earn discounts with our Recovery Rewards Program.

What is your cancellation policy?

Details are available in our Terms of Service policy. Generally, cancellations made in advance are eligible for a refund.

About Far Infrared Saunas

What are Far Infrared Saunas?

Far Infrared Saunas don't just look cool with their glowing light panels; they bring the heat in a whole new way compared to old-school saunas.

While traditional saunas warm up the entire space, the lamps in our Far Infrared Saunas focus a warm, penetrating glow directly on your skin, delivering unique heat-therapy benefits. Infrared saunas typically hit temperatures between 43° and 57°C (110° and 135°F), making them a bit cooler than the 65° to 90°C (150° to 195°F) range of traditional saunas.

What is Far Infrared heat?

Think of Far Infrared as a sneaky heat wave just beyond the red end of the colour spectrum. You can't see it, but you sure can feel it. Recovery On Demand’s sauna session promises a gentle and serene experience that'll leave you feeling relaxed and renewed.

What’s the difference between Far Infrared Saunas and traditional saunas?

Here's the lowdown: Far Infrared Saunas work their magic on a cellular level, penetrating human tissue and cranking up the body's core temperature for a detoxifying effect.

On the flip side, traditional saunas heat up the air and the cabin, making your body sweat to cool down.

Far Infrared Saunas are the gentle giants here, operating at a more comfortable temperature while producing a sweat loaded with 20% toxins, compared to the 3% in a traditional sauna.

What do I need to know before using a Far Infrared Sauna?

Prioritise hydration. Drink plenty of water before, during, and after. Opt for electrolyte-rich beverages and avoid heavy meals.

Consult your healthcare provider if you have any health concerns.

How long is beneficial in a Far Infrared Sauna?

Start slow and steady, aiming for 15 to 18 minutes.

Remember, the detoxification continues for about 30 to 60 minutes after you step out, so hold off on the immediate shower to maximise the benefits. 

How do I use a Far Infrared Sauna effectively?

Start with short sessions and let your body acclimate.

Focus on relaxation, deep breathing, and let the Far Infrared heat do its thing. Stay hydrated, and consider using the time for meditation or some quiet reflection.

What happens during a Far Infrared Sauna session?

Get ready to sweat, but trust us, it's worth it!

Far Infrared Saunas don't just warm the air; their panels send a deep, penetrating heat into your body. As your heart rate goes up and your blood vessels open wide, your skin gets a boost in blood flow, improving circulation and collagen production.

What can I bring inside the Sauna?

Hydration is key, so pack water, towels, and maybe a good read.

Bring a friend if you fancy some company; it's a social sauna experience! Leave the electronics behind; they're not fans of extreme temperatures.

ake this quiet time to destress, relax, and detach from the outside world.

What is the best thing to do after a Far Infrared Sauna?

Gradually cool down, rehydrate, and perhaps indulge in a refreshing shower.

The aim is to relax and facilitate your body's recovery. For the adventurous, explore contrast therapy.

Is it ok not to shower after a Far Infrared Sauna?

While it's not a must-do, a post-sauna shower is recommended for hygiene reasons.

Sweating opens up pores, and a good rinse helps wash away toxins released through sweat. If you opt for a delayed shower, make sure you clean up thoroughly afterwards.

What not to do in a Far Infrared Sauna?

It's best to skip lotions in the sauna to maximise detoxification through sweating.

Adding products like makeup, perfumes, or oils can block pores, hindering sweating. Discover sauna benefits like detoxification and improved skin and immune health.

Our team can guide you on enhancing sauna sweat with methods like essential oils, muscle-warming lotions, and tonic recipes to increase body heat and sweating.

Can I take my phone or any other electronics in the Sauna?

It's advisable to be cautious with electronics in the Far Infrared Sauna due to potential increases in electromagnetic fields (EMFs).

Limiting exposure by leaving devices outside or in a designated low-EMF compartment can contribute to a more serene and health-focused sauna experience.

I’m taking prescription medications; can I use a Far Infrared Sauna?

Consult your doctor or pharmacist first if you're on prescription medication. Some drugs may react to Far Infrared waves or increased body temperature.

Better safe than sorry!

Can I use a Far Infrared Sauna when pregnant?

Not the best idea.

Consult your medical professional before hopping into a Far Infrared Sauna while pregnant.

Can I use a Far Infrared Sauna while breastfeeding?

Check with your medical practitioner, it depends on your specific circumstances.

Can I use the Sauna with prosthetic/silicone breasts?

Consult your surgeon.

There's not enough data on using saunas with silicone breast implants, so it's better to get personalised advice from your medical professional.

Can children use Far Infrared Saunas?

Children, especially those under the age of 12, should avoid using Far Infrared Saunas without consulting a medical practitioner first.

Kids' bodies heat up faster, and it is recommended to seek professional advice to determine the appropriate age at which it is safe for them to use Far Infrared Saunas.

Can the elderly use Far Infrared Saunas?

Aging bodies might need a green light from your doctor before hopping into a Far Infrared Sauna.

Circulation and sweat gland function tends to decrease with age.

Is there a specific time of day that is best to use the Far Infrared Suna?

No evidence favours morning or evening sessions. The best time to use the Far Infrared Sauna largely depends on what suits your lifestyle and specific goals. For instance, if you're undergoing a full metal detox that involves sauna sessions, it's advisable to align your sauna use with the recommendations of your detox program or healthcare provider.

Do note, aside from specific time of day. There is considerable research on pre or post-other activities. For example, a cross-over study on male long-distance runners showed that three weeks of post-exercise sauna use increased running endurance (time to exhaustion) by 32% compared to baseline.

Saunas benefit more than just endurance athletes. For bodybuilders, heat acclimation using saunas post-workout can boost muscle hypertrophy (muscle mass enlargement) and maintain muscle even without exercise.

How often should I use a Far Infrared Sauna?

The frequency depends on your goals. If you aim for a cleanse or detox, using it 2 to 3 times a week is recommended.

Daily use is also safe if that fits your preference.

Is this like a regular steam sauna?

Not even close!

Far Infrared Saunas use invisible light to heat your body, not the air around you. It's comfier, and you can enjoy longer sessions compared to traditional steam saunas.

Is Far Infrared Sauna for anti-aging?

Yes, Far Infrared Saunas are known for their potential in reducing wrinkles, addressing crow’s feet, and promoting an enhanced overall skin tone.

Some users report experiencing softer, smoother, and firmer skin with regular use.

Is the Far Infrared Sauna safe?

Yup! Unlike sunbathing, Far Infrared heat therapy is safe and won't leave your skin crispy.

I’ve heard about electromagnetic fields (EMFs); is your Far Infrared Sauna safe from EMFs?

We've got your back! Our Far Infrared Sauna keeps EMF levels extremely low, way below the safety standard proposed by the Environmental Protection Agency.

Is there evidence that Far Infrared Sauna is effective?

Studies, like "Far Infrared Saunas for treatment of cardiovascular risk factors" and "The effects of repeated thermal therapy on quality of life in patients with type II diabetes mellitus," show the effectiveness of the Far Infrared Sauna.

What do I wear in the Sauna?

Keep it simple. A bathing suit or underwear works well. You're in the privacy of your own home so feel free to keep it comfy.

Additionally, consider accessories like a sauna hat to protect your head and hair from the intense heat during the session.

What should I not wear in the Sauna?

Ditch the jewellery, makeup, lotions, and tight-fitting or dirty clothes. Keep it clean and minimal.

How many people can fit in your Sauna?

Our Far Infrared Sauna is pretty spacious and comfy for one or two people. It’s your personal oasis.

Who cannot use the Far Infrared Sauna?

Far Infrared Sauna use is a no-go for pregnant people, children under 12, those sensitive to temperature extremes, those with haemophilia, fever, insensitivity to heat, and those under the influence or abusing alcohol.

Will Far Infrared light give me a tan?

Nope, sorry!  Far Infrared Saunas don't work the tanning magic like UV light. Tanning beds are a whole different spectrum with UV light frequencies.

Is it really beneficial to sweat?

Absolutely! Sweating boosts circulation, resulting in glowing skin, pain relief, weight loss, stress relief, improved immune function, and more. It's a win-win!

What does it feel like?

Picture warmth, cosiness, and total relaxation. That's the vibe for the first part of your treatment. The last 10 minutes dial up the heat and sweating, but you'll stay comfy throughout.

How will I feel after, and what should I do for best results?

After the session, you may feel similar to completing a workout.

Anticipate an energy boost and improved mood within 30 minutes, setting the stage for a productive afternoon and a restful night's sleep.

Prioritising positive post-sauna vibes contributes to the overall experience. Cool down after the sauna with a dip in cold water or cold shower. Have you heard of hot and cold contrast therapy? 

Far Infrared Sauna Rental

How does the process of renting a Far Infrared Sauna work?

Renting is easy! Simply pick your Far Infrared Sauna, choose the rental duration that suits your needs, provide your delivery details, and consider it done. We handle the rest to ensure a seamless rental experience.

What's included in the rental package?

Your rental package covers everything you need. This includes the Far Infrared Sauna itself, delivery right to your doorstep, professional installation, and pickup at the end of your rental period.

During delivery, we also demonstrate how to operate the Far Infrared Sauna.

Additionally, we provide a first-time assessment to personalise your experience, a maintenance and cleaning kit for your convenience, and a welcome pack to get you started.

You'll also receive a customised acclimatisation protocol to ease into the experience safely.

For additional guidance, we offer one (1) first time in-person-guided heat exposure coaching and protocols. You can find extensive documentation within your account once you begin renting from us.

Our rental package further includes ReCover insurance, offering peace of mind throughout your rental period.

How long can I rent the Far Infrared Sauna for?

Rental duration varies to fit your preferences.

Choose from our monthly options based on your desired duration.

Can I extend the rental period if I want to enjoy it longer?

Absolutely! If you're revelling in the benefits and decide you want to extend your rental, simply contact our customer support at least one week prior to the end of your rental, and we'll arrange the extension hassle-free should we have a unit available. 

Are there any restrictions on where I can place the Far Infrared Sauna?

For the best setup of our versatile sauna, whether indoors or outdoors, just find a flat and steady spot. Make sure it's close to a powerpoint for everything to work smoothly.

And of course, choose a place that's easy for delivery, setup, and pickup.

What if the Far Infrared Sauna gets damaged during my rental?

No need to worry! Our ReCover insurance has your back.

In the rare event of any damage, reach out to us, and our team will guide you through the process with ease. It's worth noting that the resolution process may vary depending on whether the damage was caused by the customer or if we identify damage to the sauna after installation that might be attributed to us.

For more details, please refer to our Terms of Service policy.

Can I relocate the sauna to a different spot during my rental period?

Due to its size and weight, we recommend keeping it in its initial spot. If you have questions or need assistance, our customer support is ready to help!

Is there a user manual or guide provided with the rental?

Absolutely. Each rental includes a comprehensive online and digital user manual. We aim to make your experience as smooth as possible, and we're here to assist if you have any questions.

Is there a delivery fee for the Far Infrared Sauna?

Nope, delivery fees are already included in the rental cost. It's all part of making your rental experience hassle-free and enjoyable.

However, rescheduling delivery within 24 hours of scheduled delivery or failing to receive a delivery at the agreed-upon time will result in charges.

How do I assemble the Far Infrared Sauna?

You don’t. The Recovery On Demand team will assemble it for you, and you'll have your Far Infrared Sauna up and running in no time.

How much space do I need for setup?

Our sauna is best located indoors. Ensure you have a flat, stable surface with enough room for easy access during delivery, setup, and pickup.

Is the Sauna at maximum temperature as soon as I enter?

Nope, you'll start your session when the cabin temp is 30°-35°C (85°-95°F). The heater panels are already pumping out far infrared energy at max capacity, giving you a gradual and calming warm-up.

There are also many benefits to acclimate with the heat as the sauna rises in temperature, so it might be more beneficial to get in from the start.

However, if you prefer to feel the heat right away, you can preheat the sauna, which takes 10 minutes or schedule it in advance.

How do I clean and maintain the Sauna?

Keeping your sauna in top shape is easy. Simply wipe down the interior and exterior surfaces with a mild, non-abrasive cleaner.

What are the heating elements in your Far Infrared sauna?

Our Far Infrared Sauna boasts advanced heating technology with 6 heating plates covering three walls, an additional leg heater, and an extra door heating panel for extra heat and exposure.

This comprehensive setup ensures even and efficient heat distribution warmth, while providing efficient and low EMF (Electromagnetic Field) for a thoroughly relaxing and safe experience.

What about the control system?

Our Far Infrared Saunas feature an easy-to-use control system with touch interface. Enjoy music or podcasts through built-in radio, speakers, USB, and Bluetooth for added comfort and ambiance.

It's more than temperature control; it enhances your overall well-being.

How do you ensure safety during usage?

Safety is paramount. Our Saunas include a leakage protection plug and a horizontal handle for easy access. We've also implemented a timer with automatic shut-downs for worry-free sessions.

Do I need to unplug it to use it? Is there a risk of electric shock?

No need to unplug for normal use. Our Saunas are designed with safety in mind, including a leakage protection plug.

What materials are used for the Sauna's construction?

We prioritise your well-being. The sauna is built with non-toxic materials, ensuring a clean and healthy environment. The furniture-grade cabinetry adds a touch of elegance to the classic design.

Is the glass safe?

Absolutely. The Sauna features tempered glass, 8mm thick, ensuring durability and, more importantly, your safety.

How is ELF (Extremely Low Frequency) radiation addressed?

We understand concerns about radiation. Our Far Infrared Saunas are equipped with ELF shielding, minimising any potential exposure to extremely low-frequency radiation.

Tell me about the seating in your Sauna.

The Far Infrared Sauna includes a detachable seating stool, designed for comfort and convenience, allowing you to tailor your sauna experience to your liking.

What is the top adorned with?

The top of our Sauna is adorned with a red-light strip and LED warm light, creating a calming and inviting atmosphere.

Where is your Far Infrared Sauna made?

Our Far Infrared Saunas are crafted in China. It's crucial to highlight that these saunas undergo an extensive customisation process to ensure they align with our stringent quality standards and, more importantly, cater to your specific preferences.

Unlike mass-produced alternatives, each Far Infrared Sauna is meticulously designed, and we actively collaborate with manufacturers, often family-owned businesses, to oversee every step of the production journey. This hands-on approach allows us to maintain the solid quality and uniqueness of each unit.

Our commitment to customisation sets our Far Infrared Saunas apart, providing you with an exclusive and tailored wellness experience that distinguishes us from off-the-shelf options.

Far Infrared Sauna shipping and logistics

How is the Far Infrared sauna delivered?

We partner with reliable carriers to ensure the seamless delivery of your Far Infrared sauna right to your specified location.

How long does it take for the delivery?

We typically deliver within two (2) days after receiving a confirmed order. Please note that our warehouse and delivery team do not operate on Sundays.

What if there's a delay in delivery?

We strive to meet delivery timelines. Our support team will notify you in case of unexpected delays.

Do I need to be present for delivery?

Yes! This way, we can ensure everything goes seamlessly, demonstrate how to use the Far  Infrared Sauna, and take the opportunity to provide a first-time assessment.

This helps us tailor the setup to your preferences for a truly personalised experience. Your presence makes the entire process more enjoyable and ensures everything is just right for you!

How long does it take to install and set up?

Typically takes up to two (2) hours.

Where do you ship to?

Currently, we are only in Dubai; soon, we will cover the whole of the United Arab Emirates.

What if I’m not happy with my rental or product?

We want you to be 100% satisfied with our products, always. If you’re not happy, please get in touch with us at support@rentrecoveryondemand.ae so that we can do our best to rectify the situation or arrange a return (fees may apply).

Far Infrared Sauna after-rental service

What if I encounter issues during the rental period?

If you face any issues, our customer support team is ready to assist. Contact us, support@rentrecoveryondemand.ae, and we'll promptly address your concerns.

How do I return the Far Infrared sauna after my rental period?

Our team will handle the pickup and return process. Please ensure the equipment is accessible and ready for de-installation and collection on the agreed-upon date.

Do I need to be present for pick up and collection?

Yes! This way, we can ensure everything goes seamlessly, inspect, and take the opportunity to listen and welcome any feedback. 

How long will it take to deinstall and inspect everything?

Typically takes up to two (2) hours.

What if I need to extend my rental period?

If you wish to extend your rental, please contact our customer support team as early as possible or at least one week before the end of your rental. We'll do our best to accommodate your request based on availability.

Can I request maintenance or repairs during the rental period?

Absolutely. If you encounter any issues, contact our Customer Support team, and we'll arrange for maintenance or repairs as needed.

What happens if there is damage to the Far Infrared sauna during my rental?

Minor damages are covered by our ReCover insurance. For any damages, contact us with details, and we'll guide you through the process of reimbursement or repair. Damages due to negligence will not be covered, and charges may apply.

Please refer to our Terms of Service for more details.

Can I provide feedback about my rental experience?

Yes, we value your feedback. We will send you a feedback form to fill out and share your thoughts and suggestions. Your input helps us enhance our services and keep everyone fit and happy!

Payment and Terms

What payment methods do you accept?

We accept various payment methods, including credit cards.

How do I make a payment for my rental?

Payments can be conveniently made using various payment methods, including credit cards, at the checkout page.

Is there a security deposit required for the rental?

No security deposit is required.

When is the payment due for my rental?

Payment is due at the time of booking on the website. Units will only be allocated after a successful payment is received.

Can I modify or cancel my booking after payment?

Booking modifications and cancellations are subject to our Terms of Service policy. Please refer to the policy for more details.   

 

What happens if I cancel my rental?

Cancellation fees may apply, as per our Terms of Service policy. Refer to the policy for more details.

Are there any additional charges or fees not included in the rental cost?

No, our rental cost is all-inclusive, with no hidden charges or additional fees.

Is there a late return fee for the equipment?

Late return fees may apply if we are not able to collect the equipment on the agreed-upon date. Details on late fees are available in our Terms of Service policy. 

 

Do you offer any discounts or promotions for long-term rentals?

We may have special rates or promotions for long-term rentals.

You will be notified of future offers and discounts, or you can always check our website, and social media, or contact our team for information on any ongoing discounts.

For active customers, they will receive rewards and earn discounts with our Recovery Rewards Program. 

What is your cancellation policy?

Details are available in our Terms of Service policy. Generally, cancellations made in advance are eligible for a refund.